Frequently Asked Questions
Please note, we cannot process returns-in-store or exchanges-in-store at this time.
CLICK HERE TO INITIATE A RETURN
Returns are processed automatically. While we're waiting for you to send back your purchase, you'll receive an instant refund.
What is an instant refund?
An instant refund will allow you to purchase a different size, color or style on marahoffman.com. This refund is for the amount of the item(s) you selected to return through the Returns Center and can only be used on marahoffman.com.
To use the instant refund, simply copy the code provided at the completion of your return request and paste it in the coupon code field during checkout. Purchases exceeding the instant refund amount are paid for with normal checkout methods.
If you decide to not use your instant refund, you are refunded as normal when the return is received back at our warehouse. Your instant refund voucher is automatically cancelled as soon as you are refunded.
Refunds are processed within 10 business days of the receipt of your return. All refunds are issued to the original form of payment.
We do not accept and will not process international returns.
All items labelled final sale and gift cards are final sale.
Returned merchandise must be unworn, with all tags and swimwear liners attached. Upon receipt of returned goods, MaraHoffman.com reserves the right to deny refund if the merchandise does not meet policy requirements.
*Please note all items on sale are final sale and are not eligible for return or exchange.
All gift cards are final sale.
We do not offer exchanges on international orders.