WE HAVE UPDATED OUR RETURNS POLICY - READ MORE IN OUR FAQs

FAQ

Have a question about your order or have an issue placing an order? We’re here to help! Drop us an email at support@marahoffman.com. We’re available Mondays through Thursdays from 9am - 5pm EST, and Fridays from 9am - 1pm EST (excluding national holidays). You can also call us at 1 347-621-7067.

Important dates to note

Returns

May 19 – May 28 is the last chance to shop and take advantage of our Try Before You Buy Service.

All returns and exchanges must be initiated by June 10, 2024 and postmarked by June 11, 2024. Read more about our new policy in our FAQ.

From May 29, 2024 onward, all items sitewide will be final sale.

Gift Cards & Luminary Points

All Gift cards and Luminary Points must be used by June 30, 2024.

ORDER & RETURNS POLICIES AND INSTRUCTIONS

Below are some of are common questions about orders

GENERAL

Below are some common questions about our products and the brand

Shipping & Processing

Below are some common questions about shipping and processing

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